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PERSONAL DATA PRIVACY POLICY

Purpose of Data Collection

Ngoc Tien may collect personal data from customers for the following purposes:

  • To process and support product purchases
  • To respond to inquiries and provide product or technical support
  • To keep customers informed about relevant products, promotions, and company updates.

How We Use Personal Data

Personal data collected from customers may be used for legitimate business purposes, including:

  • Providing product consultation and customer support
  • Supporting sales and after-sales services
  • Enabling our sales team or distribution partners to contact customers when consultation or assistance is required.

Personal data will only be used for purposes relevant to the services requested by the customer.

Communication with Customers

We collects and processes personal data in accordance with this Privacy Policy and for the purposes stated above. Where necessary, we may contact customers by email, telephone, text message, or other appropriate communication channels to provide information, consultation or support.

Who May Have Access to Personal Data

We does not disclose customers’ personal data to third parties except where such disclosure is necessary or permitted, including:

  • When required by applicable law or requested by a competent authority
  • When necessary to protect the legitimate rights and interests of Ngoc Tien
  • In emergency situations where disclosure is necessary to protect the safety of customers or other individuals
  • When information needs to be shared with relevant service providers or business partners for the purposes stated in this Privacy Policy

Personal Data Security

We takes the privacy and security of customer information seriously. We implement appropriate measures to protect personal data against unauthorized access, misuse, disclosure, alteration, or loss. By providing personal data to Ngoc Tien, customers acknowledge that their information may be collected and processed in accordance with this Privacy Policy. We are committed to handling personal data responsibly and maintaining appropriate safeguards to protect the confidentiality and security of customer information.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, provide services to customers, or meet applicable legal and business requirements. Customers may also request the deletion of their personal data, subject to any applicable legal or regulatory retention obligations.

Accessing and Updating Personal Data

Customers may review or update their personal information by logging into their registered account on the Ngoc Tien website at: https://ngoctien.com/tai-khoan/

Customers may also contact directly using the contact information provided on our website to request assistance with accessing, updating, or correcting their personal data. This privacy policy is intended to provide customers with a clear understanding of how we collects, uses, shares, stores, and protects personal data.